Cruise Planners is not responsible for any typographical errors on this website. All prices, itineraries and information are subject to change without notice, and we reserve the right to correct any errors. RonCruisePlanners.com reserves the right to change the terms, conditions and notices under which this web site is offered, without notice.
By using this Web Site you acknowledge that you have read the terms and conditions of use and you agree to the terms and conditions thereof. YOU AGREE TO READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THE WEB SITE. If you do not agree to these terms, you may not access or otherwise use the Web Site.
On the Web Site, Cruise Planners of Hampton, GA provides access to travel-related services provided by third parties that Cruise Planners does not control. Cruise Planners is not responsible for breach of contract or any intentional or negligent action on the part of such third party suppliers which results in any loss, damage, delay or injury to you or your travel companions. Cruise Planners does not guarantee any such suppliers' rates, bookings, reservations, connections, scheduling or protection of personal belongings, unless the word "guaranteed" is specifically stated on your tickets, travel itinerary or invoice. Furthermore, Cruise Planners assumes no responsibility for overbooking, cancellation or delays for hotels, airlines or cruises.
Travelers who use the Web Site, assume full responsibility for, and hereby release Cruise Planners from any duty of checking or verifying any passport, visa, vaccination or other entry requirements for chosen destinations. Travelers are also fully responsible for verifying all safety and security conditions for each destination. You agree that Cruise Planners is not responsible for any potential risks and hazards associated with travel to destinations listed on the Web Site. Without limiting the generality of the foregoing, Cruise Planners assumes no responsibility for standards of hygiene, cuisine, sanitation, medical treatment or telecommunications services. Nor is Cruise Planners responsible for any political instability, terrorist activity, war, social or labor unrest, civil disturbances, arbitrary changes in government policies, local laws or customs, climatic conditions, methods of conducting business, military activity or emergency evacuation methods. By embarking on travel arranged through, or utilizing information contained on, the Web Site, you voluntarily assume the risks associated with such travel.
PRICING
All rates are per person, cruise only, based on double occupancy and availability at time of booking, and may change at any time, without notice, until a deposit or full payment has been made on your booking. Unless otherwise noted, all rates listed include the port charges. Government taxes/fees, and fuel supplement are additional. Airfare, air taxes, transfers, land packages, shore excursions and prepaid gratuities are additional, unless otherwise noted.
WHAT HAPPENS IF THE PRICE OF MY CRUISE GOES DOWN?
Cruise Planners checks rates regularly, and if we see that your cruise or vacation rate has dropped since booking with us, and you haven't already paid your cruise/vacation in full, we will always make sure your rate is adjusted accordingly. Certain cruise lines have recently changed their policies regarding rate reductions, and will no longer allow us to drop a rate, however, they will allow you to receive an upgrade, provided that space is available. No rate adjustments can be made after final payment has been made. These policies are established by the cruise lines and are subject to change without notice.
FUEL SUPPLEMENT
The cruise lines reserve the right to re-instate the fuel supplement at any time, between $9.00-$15.00 per person, per day, depending on the cruise line, should the cost of crude oil rise to $70. or more, a barrel. http://oil-price.net/dashboard.php?lang=en
Royal Caribbean, Celebrity, Azamara & NCL may reinstate the fuel supplement if the cost of crude oil rises to $65. or more a barrel.
Tour operator fuel supplements vary by company.
PAYMENTS
Cruise and Vacation payment dates are determined by the cruise line or tour operator, and payments must be made in accordance with their payment schedule. Failure to make payments on time will incur a late fee from Cruise Planners, and may also result in your reservation being canceled by the cruise line or tour operator. All reservations must be paid by the final payment date. Any balance left unpaid, will result in a reservation being cancelled immediately. NO extensions will be given by the cruise line or tour operator, beyond the final payment date.
Payments can be made with the following credit cards: MasterCard, Visa, Amex, Discover. No third party credit card payments are allowed. Credit card holder must be travelling. Payment by bank check, money order or personal check is also accepted.
Important Information Regarding Cruise Reservations
PASSENGER NAMES
The spelling of names on your invoice must match the Proof of Citizenship document(s) you will be using to travel. If the name or spelling is incorrect, please contact us immediately. Nicknames of any kind on a travel reservation, are not permissable. Service charges incurred by the cruise line or travel supplier for correcting these, are the passenger’s responsibility.
TRAVEL DOCUMENTS
Will be sent as soon as we receive them from the cruise line, and normally outside of 7 days prior to departure. Please note, that many cruise lines and tour operators have discontinued the traditional paper documents, and now only offer Electronic Documents. If your cruise line or tour operator is one of those companies, we will provide you with the link to your personal E-Docs, so that you may print them out at your convenience.
PROOF OF CITIZENSHIP
Proper Identification, to show proof of citizenship, is required for all travel abroad – A VALID PASSPORT is now required for everyone, regardless of age, for all travel outside of the United States. The cruise line will deny boarding if you do not carry proof of citizenship required.
It is the responsibility of the passenger(s) to be aware of the proper documentation required for travel to various countries. Non-US citizens are required to have a valid passport from their country. Resident Alients must have a current green card, as well. All foreign nationals and resident aliens should check with their country's embassy, to see if any additional documentation, such as travel Visas, are also required. If you are denied boarding because you do not have proper identification and documentation to travel, Cruise Planners cannot be held responsible.
Related Information: Pre-Cruise Immigration Information
CANADIAN INADMISSIBILITY/IMMIGRATION POLICIES: Canada's policies regarding entry into their country by non-Canadians, have gotten much stricter recently. Canada and the United States are now sharing their criminal activity databases with each other, to learn who may have previously been convicted of any kind of crime, including a DUI/DWI. Entry into Canada is being denied to travellers with any kind of criminal record, including a DUI/DWI. They have a designated website, listing the various offenses and criminal activity, that would cause someone's entry to be considered inadmissible and ultimately, denied. If you, or anyone travelling with you, has had a DUI or DWI in the past, they should call: 313-567-2085 for more information regarding a special waiver/rehabilitation.
Please go to this website address, for all the FAQs regarding Canada's Inadmissibility terms:
http://www.cic.gc.ca/english/visit/faq-inadmissibility.asp
TRAVEL PROTECTION INSURANCE IS HIGHLY RECOMMENDED
We highly recommend the purchase of travel protection / trip cancellation insurance at the time you make your reservation. If your confirmation indicates the cost of travel insurance not yet purchased, you may purchase this coverage anytime prior to or with your final payment. If you wish to decline coverage, you'll need to sign the travel insurance waiver, and return it to Cruise Planners . If you decide to decline such coverage, you will be solely responsible for any and all additional expenses incurred due to travel delays, cancellations, loss or damage to baggage, or medical expenses. Please contact us for more information on this valuable protection plan.
Related Information: Travel Protection and Travel Insurance
NOTE: Effective Oct 25, 2008, in order to protect our guests vacation investment, Cruise Planners will automatically begin including Travel Protection Insurance to all bookings, sailing to the Bahamas & the Caribbean, with scheduled departure dates between the months of June & November, which is referred to as hurricane season. Guests will be notified at the time of booking, of the premium cost, and will have 10-days from that date, to notify us in writing, if they wish to have the Travel Protection Insurance removed from their booking.
CANCELLATIONS, NAME CHANGES, PENALTIES
In addition to any cruise line or travel supplier cancellation penalties, Cruise Planners reserves the right to assess the following fees, if changes are made after a deposit, or if the reservation is cancelled.
Cancellation............ $25. per person.
Name Changes........ Are subject to the current cruise line policy and penalty.
Declined Check....... $35. per check
Late Payment...........$5. per payment
Declined Credit Card: In the event that your credit card is declined, Cruise Planners will attempt payment a 2nd time, and we will attempt to contact you. If we are unable to obtain payment authorization, your cruise/vacation will be subject to cancellation, and the standard penalties from Cruise Planners and the cruise line or travel supplier will apply.
Debit Cards: If you are using a Debit Card, you need to notify Cruise Planners of Hampton, GA of your daily limit, at least 24 hours prior to payment, to avoid a possible declined payment.
AIR POLICY AND DISCLAIMER
Airfare reserved through the cruise line is subject to their scheduling. Your schedule and routing will be completed by the cruise line and available approximately 30-45 days prior to travel. Frequent flyer mileage programs, airline seat selection, and special requests are solely the responsibility of the traveler in accordance with airline policies. Cruise Planners has no control over air carrier, seat assignments, scheduling, routing, or delays. If you have special needs or preferences, we strongly recommend you make custom air arrangements. The cruise lines typically charge between $50.-$75. per person, for an air deviation (custom air arrangements). Requests cannot be processed within 60 days of departure.
RESPONSIBILITY
Cruise Planners shall not be liable for any loss, damage, injury, illness, death, cost or delay arising from or in connection with the services and facilities provided by or any act of a supplier such as cruise line, airline, rail, hotel, tour, or any other transport operator, etc., whether or not such arrangements were made by Cruise Planners.
Cruise Planners shall not be responsible for any damage to or loss of luggage or personal items. Cruise Planners RECOMMENDS THE PURCHASE OF TRAVEL INSURANCE. Travelers should consider obtaining travel insurance from a licensed insurer. All incidents of damaged, lost or stolen luggage should be reported in writing directly to your insurance company. Note that most airlines permit a maximum of two checked in bags and one carry-on piece. All excess luggage will be subject to additional charges by the airline.
We reserve the right to correct clerical errors on the invoice, including but not limited to taxes, government fees, air and cruise charges, and miscellaneous costs any time up to commencement of travel. Additionally, cruise lines may increase government taxes and fees, or a fuel surcharge may be imposed by the cruise line or government agency. These additional costs, if any, will be the sole responsibility of the traveler. Any additional expenses incurred because of travel delays will be the responsibility of the passenger. We strongly recommend travel protection insurance to cover the cost of travel delay and trip interruption.
Some of the Content that refers to destinations, cruise lines, cruise ships, ports of call and other services is the property of, and is supplied by, independent suppliers are not be under our control. Cruise Planners does not verify, and does not guarantee, the accuracy of the information that we receive from third party vendors, including suppliers of transportation and accommodations. All information, prices and availability are subject to change without notice.
THE ACCURACY AND RELIABILITY OF THE CONTENT ON THE WEB SITE IS NOT GUARANTEED. THE CONTENT FROM OR THROUGH THE WEB SITE IS PROVIDED "AS IS" AND ALL WARRANTIES, EITHER EXPRESS OR IMPLIED ARE DISCLAIMED INCLUDING WITHOUT LIMITATION, NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. CRUISE PLANNERS ASSUMES NO LIABILITY FOR ANY ERRORS, BUGS, VIRUSES, OMISSIONS OR OTHER PROBLEMS WITH THE CONTENT ON THE WEB SITE. TO THE FULLEST EXTENT OF THE LAW, CRUISE PLANNERS MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND WHATSOEVER WITH RESPECT TO THE CONTENT ON THE WEB SITE OR THE MATERIALS, INFORMATION AND FUNCTIONS MADE ACCESSIBLE BY THE SOFTWARE USED OR ACCESSED THROUGH THE WEB SITE, FOR ANY PRODUCTS OR SERVICES OR HYPERTEXT LINKS TO THIRD PARTY SITES OR FOR ANY BREACH OF SECURITY ASSOCIATED WITH THE TRANSMISSION OF SENSITIVE INFORMATION THROUGH THE WEB SITE OR ANY FURTHER LINKED SITE.
IN NO EVENT IS CRUISE PLANNERS LIABLE FOR ANY SPECIAL OR CONSEQUENTIAL DAMAGES THAT ARE DIRECTLY OR INDIRECTLY RELATED TO THE USE OF, OR THE INABILITY TO USE, THE SERVICES ON THE WEB SITE, EVEN IF CRUISE PLANNERS HAS BEEN ADVISED OF THE POSSIBLITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSIONS OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION AND EXCLUSION MAY NOT APPLY TO YOU.
Cruise Planners agrees to adhere to all applicable Unites States federal and state laws and industry practices relating to the collection and use of personal information from Web Site visitors.
Cruise Planners reserves the right to change, suspend or discontinue any aspect of the Web Site at any time, including the availability of any of the Web Site features, database, or Content, and will provide reasonable notice of such changes on the Web Site. Cruise Planners may also impose limits on features or restrict access to parts of the Web Site.
Cruise Planners may terminate user access or suspend any User's access to all or part of the Web Site without notice for any conduct that Cruise Planners, in its sole discretion, believes violates any applicable law or is harmful to Cruise Planners, a travel service supplier or a third party licensor.
This agreement represents the entire understanding between you Cruise Planners. The traveler's retention of tickets, reservations, tour documents, invoice or bookings after issuance, shall constitute a consent to the above terms and conditions.
CONTACT INFORMATION If you have any questions or suggestions regarding our Terms and Conditions, please contact us at:
Cruise Planners
805 Cambridge Pkwy
Hampton, GA 30228
770-210-0954
rgross@cruiseplanners.com
